Cookie Policy

Last Updated: May 22, 2026

1. Introduction

Welcome to Giordanos ("we," "us," or "our"). We operate the website giordanos-meal.digital (the "Site"), a food service platform dedicated to providing our customers with an exceptional online ordering and dining experience. To deliver the best possible service, we use cookies and similar tracking technologies on our Site.

This Cookie Policy is designed to help you understand what cookies are, how we use them, the types of cookies we deploy, and how you can manage or disable them. This policy should be read alongside our Privacy Policy and Terms of Service, which together govern your use of our Site.

By accessing or using giordanos-meal.digital, you acknowledge that you have read, understood, and agree to our use of cookies as outlined in this Cookie Policy. If you do not agree to the use of cookies, you may adjust your browser settings or refrain from using our Site, though this may affect your experience.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by websites to make them work more efficiently, to improve user experience, and to provide information to the website owners. Cookies allow a website to recognize your device and remember certain information about your visit, such as your preferred language, your login status, or items you may have placed in a shopping cart.

Cookies are not harmful programs and cannot be used to run programs or deliver viruses to your device. Each cookie is unique to your web browser. Cookies do not typically contain any information that personally identifies you, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

2.1 How Do Cookies Work?

When you visit our Site, our web server sends a cookie to your browser. The browser stores the cookie as a small file on your device. Each subsequent time you visit the Site, your browser sends the cookie back to our server, allowing the Site to recognize your device and recall information from your previous visits.

Cookies can be set by the website you are visiting (known as "first-party cookies") or by third parties whose content appears on that page, such as advertising platforms or analytics providers (known as "third-party cookies"). We use both types of cookies on giordanos-meal.digital.

2.2 Similar Tracking Technologies

In addition to cookies, we may also use similar technologies such as:

  • Web Beacons (Pixel Tags): Tiny transparent images embedded in web pages or emails that track user behavior and email open rates.
  • Local Storage: Browser-based storage mechanisms that allow websites to store data locally on your device.
  • Session Storage: Temporary storage that holds data only for the duration of a browser session.
  • JavaScript Tags: Small pieces of code embedded in our Site to collect behavioral data.

All references to "cookies" in this policy also apply to these similar tracking technologies unless otherwise specified.

3. Types of Cookies We Use

We use several categories of cookies on giordanos-meal.digital, each serving a distinct purpose. Below is a detailed breakdown of each category:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the operation of our Site and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms, placing an order, or accessing secure areas of the Site. Without these cookies, services you have asked for cannot be provided, and some parts of our Site will not function properly.

Essential cookies do not require your consent under applicable law because they are strictly necessary to provide the services you have requested.

3.2 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand which pages are the most and least popular, how visitors move around the Site, and where errors occur. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Site and will not be able to monitor its performance.

We use Google Analytics to collect and analyze data about how visitors use our Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site.

3.3 Functional Cookies

Functional cookies enable our Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. These cookies remember choices you make, such as your preferred language, region, or other customizable elements of our online food ordering service. They may also be used to remember your login details and preferences so you do not have to re-enter them each time you visit.

If you do not allow these cookies, some or all of these features may not function properly, and your experience on our Site may be diminished.

3.4 Advertising and Targeting Cookies

These cookies are set through our Site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. We use these cookies to measure the effectiveness of our marketing campaigns and to ensure we show you relevant promotions for our food services.

We use Google Ads conversion tracking to understand whether our online advertisements are effective. The _gcl_au cookie is used by Google Ads to store and track conversions from our advertising campaigns.

4. Specific Cookies We Use

The table below provides detailed information about the specific cookies used on giordanos-meal.digital, including their name, purpose, type, and duration:

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the Site. Used to distinguish users and track sessions across pages. Analytics 2 years
_gid Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the Site. Stores and updates a unique value for each page visited. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate to limit data collection on high-traffic sites. Helps control the volume of data sent to Google Analytics. Analytics 1 minute
_gcl_au Google Ads Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Tracks conversions from Google Ads campaigns. Advertising 3 months
_ga_[ID] Google Analytics (GA4) Used to persist session state and track user engagement across multiple sessions in Google Analytics 4. Collects data about user interactions with the Site. Analytics 2 years
session_id Giordanos Maintains your session while you navigate the Site, including keeping items in your order cart and maintaining your login status during your visit. Essential Session
csrf_token Giordanos Security cookie used to prevent Cross-Site Request Forgery (CSRF) attacks. Essential for the secure operation of forms and transactions on our Site. Essential Session
cart_token Giordanos Stores information about the items you have added to your food order cart so that your selections are preserved as you navigate the Site. Functional 7 days
user_preferences Giordanos Stores your preferences such as dietary requirements, favorite menu items, preferred delivery address, and language settings to personalize your experience. Functional 1 year
cookie_consent Giordanos Records your cookie consent preferences so we do not need to ask for your consent every time you visit our Site. Essential 1 year
_fbp Facebook/Meta Used by Facebook to deliver a series of advertisement products including real-time bidding from third-party advertisers. Helps track conversions from Facebook Ads. Advertising 3 months
fr Facebook/Meta Used by Facebook to provide a series of advertisement products such as real-time bidding from third-party advertisers and targeted advertising. Advertising 3 months

5. Third-Party Cookies and Services

As mentioned above, we use third-party services on our Site that may place cookies on your device. These third parties have their own privacy and cookie policies, and we encourage you to review them:

5.1 Google Analytics and Google Ads

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to analyze how users interact with our Site. Google uses cookies to collect information about your use of the Site. This information is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the Site, compiling reports on website activity, and providing other services relating to website activity and internet usage.

For more information on how Google processes your data, please visit: https://policies.google.com/privacy

5.2 Facebook/Meta Pixel

We may use the Facebook Pixel, provided by Meta Platforms, Inc., to measure the effectiveness of our advertising, understand the actions people take on our Site, and reach people who have visited our Site through targeted Facebook and Instagram advertisements.

For more information on Meta's data practices, please visit: https://www.facebook.com/privacy/policy/

6. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject non-essential cookies. There are several ways you can manage your cookie preferences:

6.1 Cookie Consent Tool

When you first visit giordanos-meal.digital, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can update your preferences at any time by revisiting our cookie settings.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, delete existing cookies, or alert you when new cookies are being placed. The methods for doing this vary by browser. Please follow the instructions for your specific browser below:

  • Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. Visit: https://support.google.com/chrome/answer/95647
  • Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data. Visit: Firefox Cookie Help
  • Apple Safari: Go to Preferences > Privacy > Cookies and website data. Visit: Safari Cookie Help
  • Microsoft Edge: Go to Settings > Cookies and site permissions > Cookies and site data. Visit: Edge Cookie Help
  • Opera: Go to Settings > Advanced > Privacy & security > Cookies and other site data.

Please note that restricting cookies may impact the functionality of our Site and your ability to place orders or access certain features.

6.3 Opt-Out Tools

In addition to browser settings, you can use the following opt-out tools provided by third parties to manage how your data is used for advertising and analytics purposes:

Service Opt-Out Tool URL
Google Analytics Google Analytics Opt-out Browser Add-on https://tools.google.com/dlpage/gaoptout
Google Ads Google Ad Settings https://adssettings.google.com/
Facebook/Meta Facebook Ad Preferences https://www.facebook.com/ads/preferences/
Network Advertising Initiative NAI Opt-Out Tool https://optout.networkadvertising.org/
Digital Advertising Alliance DAA Opt-Out Tool https://optout.aboutads.info/
Your Online Choices (US) YourAdChoices Opt-Out https://youradchoices.com/control

7. Impact of Disabling Cookies

While you have the right to disable or restrict cookies, doing so may have a significant impact on your experience when using giordanos-meal.digital. The following describes the potential consequences of disabling each category of cookie:

7.1 Disabling Essential Cookies

7.2 Disabling Analytics Cookies

If you disable analytics cookies, we will not be able to collect data about how you use our Site. While this will not prevent you from using the Site or placing orders, it means we will have less information available to improve our services, fix errors, and enhance the overall user experience for our customers.

7.3 Disabling Functional Cookies

Disabling functional cookies means that certain personalization features will not work. Your preferences, such as saved delivery addresses, dietary preferences, favorite orders, and language settings, will not be remembered between visits. You may need to re-enter information each time you visit the Site.

7.4 Disabling Advertising Cookies

If you disable advertising cookies, you will still see advertisements, but they will be less relevant to you and your interests. Disabling these cookies does not mean you will see fewer advertisements overall — it means the advertisements you see will be less personalized to your interests and browsing behavior.

8. Your Rights Under Applicable Law

As a food service business operating in the United States, Giordanos is committed to complying with all applicable federal and state privacy laws, including those that govern the use of cookies and tracking technologies.

8.1 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information, which may include data collected through cookies. You have the right to:

  • Know what personal information we collect, use, disclose, and sell or share
  • Delete personal information we have collected from you
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of your personal information
  • Limit the use of sensitive personal information
  • Non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information provided in Section 10 below or visit our Privacy Policy for more details.

8.2 FTC Act Compliance

Our cookie and data collection practices are also governed by the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in commerce. We are committed to transparent disclosure of our data collection practices and will not engage in deceptive tracking or data collection methods.

8.3 CAN-SPAM Act

To the extent that cookies are used in connection with our email marketing activities, we comply with the CAN-SPAM Act and provide clear opt-out mechanisms in all marketing communications.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our Site.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of giordanos-meal.digital after any changes to this policy constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us. We are committed to addressing your concerns promptly and transparently.

Giordanos — Contact Information

We will endeavor to respond to all cookie-related inquiries within 30 business days of receipt. For urgent matters or formal privacy rights requests, please clearly indicate the nature of your request in your communication.